Refund Policy
Return Eligibility
At UniqueDigiWraps, we strive to ensure your satisfaction with our digital designs. You may request a refund within 14 days of your purchase, provided that:
- The digital product has not been downloaded.
- The request is made within the specified timeframe.
Process for Initiating Returns
To initiate a return and request a refund, please follow these steps:
- Contact our customer service team at support@uniquedigWraps.com.
- Provide your order number and the reason for the return.
- Our team will review your request and confirm your eligibility.
Refund Methods and Processing Time
Refunds will be processed using the same payment method used for the original purchase. Please allow 5-7 business days for the refund to reflect in your account after it has been approved.
Special Cases
In the event that you receive a damaged item or the wrong item, please contact us within 7 days of receiving your product. We will work with you to resolve the issue and ensure your satisfaction, which may include a full refund or a replacement, depending on the circumstances.
Exceptions to the Policy
Please note that we do not issue refunds for:
- Products that have been downloaded.
- Purchases made after the 14-day return window.
- Items that were customized or created on request.
Contact Us
If you have any questions regarding our refund policy or need assistance, feel free to reach out to our customer service team. We are here to help you unleash your creativity!